Frequently Asked Questions
We’re always happy to try and answer your questions, but before you email us, you may check if we have already answered it below. Can’t find the answer you’re after? Please send us an email
Who can take classes?
Our classes are open to the general public and are designed so that everyone from beginners to advanced participants can take part.
All children aged seven and above can participate in the kids’ classes. For little ones under seven who would like to give circus a try, your local gymnastics and dance clubs may be a good place to start.
How do I enrol?
The studio generally takes enrolments for fall sessions (Sep-Dec) and winter sessions (Jan-beg. of June).
Create a new account online. Please follow the instructions on the top of the Upcoming Classes page to create your account. When registering online, please make sure you have a purple dot next to the REGISTRANT'S name. Otherwise, it means that the registrant needs to pay for the annual registration fee. If you are paying for a registrant that is not yourself, please make sure you do the registration under the registrant's account.
Spots cannot be reserved and registration in the class is finalized only when the class is paid in full. We can take credit card (visa or mastercard), bank transfer or cash. If you decide to not register online, please contact us to make arrangements to pay in person.
Do I need to sign a waiver form?
Yes. Every class participant needs to have a waiver form signed either by themselves (over 18s) or by a legal parent or guardian (under 18s) before commencing any class, workshop or drop in.
Parents or participants (if over 18) should come 10 minutes before the FIRST CLASS begins to fill out a waiver or they can print the waiver form fill it out and submit it before the start of the first class.
Failure to sign a waiver form will mean that you or your child will be unable to participate.
Where are the classes held?
Unless specified, most classes are held at the Calgary Circus Studio in Lantern Church, 1401 10 Avenue SE.
Enter the last door near the alley, on the right side of the building.
To view map click here.
How do I get to the classes?
From downtown, take buses 1 or Max Purple, get off at 9th Avenue SE and 13th Street SE (12th Street for MP) and walk up to 10 Avenue SE and 13 Street SE.
Street parking is available, however please take note of parking restrictions by reading the parking signs.
Can I cancel an enrollment?
Services are final sale once purchased. Applications for refunds will only be considered if there is an acute medical emergency and will be reviewed on a case by case basis. If injury affects your ability to continue taking classes, a doctor’s note must be provided. An administration fee of $50 will apply.
Refund requests can be made by emailing firstname.lastname@example.org
Are classes ever cancelled?
Classes may be cancelled if the minimum number of students is not met.
In the event that a class is cancelled or the dates of a class are altered you can choose to:
attend the rescheduled class (if applicable);
request a credit on your account; or
request a full refund.
What do I wear to a class?
Please come in comfortable stretchy clothes such as leggings, and t-shirts. Bring a water bottle and a hair tie if you have long hair. Please do not wear jewelry, items on the wrists or fingers, clothing with zippers, or items with embellishments. All classes are barefoot, so footwear is not required.
Can I miss warm up?
We strongly recommend that you take part in warm up.
Warm up and cool down are vital parts of all classes and reduce the possibility of injuries and muscle strain during the class.
What happens if I miss a class?
We do not refund or run additional classes for people to make up for any classes they have missed.
If similar classes are available, please ask if we can arrange for you to temporarily attend another class to make up the occasional missed class.
Classes will run whether you attend or not, it is your responsibility to make sure you can attend all the classes within the term.
NOTE: The studio will require 24-hours' notice to cancel a scheduled make-up class. If not canceled with over 24 hours' notice, the class will count as a make-up class whether or not the student attends. This is to respect other students who want to take a make-up class as well.
Is there a discount for multiple classes?
Yes, a 5% discount applies for two or more courses for the same participant in one term AND/OR if the courses are paid before the early bird deadline. Maximum discount on classes is 10%. Please note that the discount is only applied to courses that are running more than 15 weeks.